career highlights

Sales: Grew client account portfolio 400% over 18 months; 75% of accounts active with sales closing during the same time period
Account Management: Point-person for 150 B2B client accounts — providing quotes, recommendations for upgrades, ongoing maintenance, digital marketing, and advertising programs
Management: Maintained efficiency and personal sales while taking 40% increase in responsibilities including training, coaching, and supervising new hire
Digital Operations: Executed systematic shutdown of 36 web servers over 2 years; sold upgrades totaling over $150,000 to 75+ accounts
Physical Operations: Spearheaded liquidation of a 4,600 sq. ft. office and established remote working systems in 2016.
Merchandising: Transferred merchandise vendors and restructured spending to reduce risk and decrease year-end overstock by 71%

Merged 3 digital platforms to manage automated text campaigns for a community of entrepreneurs
- Managed monthly automated texts to 120+ Twin Cities members
- Generated an 81% increase in engagement from members
Sought, hired, onboarded, and created systems for company’s first year-round team
- Increased staff from 2 employees (owner & business manager) to 8 employees across 2 teams
Designed and executed systems for a small business stabilizing program during Covid
- Sustained expanded payroll by providing over 60,000 meals to care facilities in the Twin Cities

entrepreneuerial highlights